Do I buy Electrical, Gas, or Complete?
Depends what you do. NexCert Electrical is for firms doing EICRs / EICs / Minor Works — includes fire (BS 5839-6) and ventilation (Approved Doc F) certs. NexCert Gas is for Gas Safe engineers doing CP12 landlord safety records, CP14 warning notices, CP2 domestic service records, CP17 commercial reports and CP42 catering certs. NexCert Complete unifies both on a single workspace — discounted against the combined price of the two individual memberships. If you're a multi-trade contractor doing social-housing or FM work, Complete typically pays back quickly on joint EICR + CP12 visits (one appointment, one van, one invoice).
Which certificate types are included in each product line?
NexCert Electrical (10 certs): EIC, EIC-Domestic, EICR (up to 100 A), EICR-Commercial (100 A+), Minor Works, Visual Condition Report under BS 7671:2018 + A4:2026 (A3:2024 valid until 15 October 2026); Fire Detection & Alarm CDF and Servicing under BS 5839-6:2019+A1:2020; Ventilation Test Certificate under Approved Document F Vol 1 · 2021.
NexCert Gas (5 certs): CP12 Landlord Gas Safety Record (annual, statutory); CP14 Warning Notice (Immediately Dangerous / At Risk); CP2 Domestic Gas Service Record (annual, non-statutory); CP17 Commercial Gas Installation Safety Report; CP42 Commercial Catering Gas Safety Certificate — all under the Gas Safety (Installation and Use) Regulations 1998.
How does the AI allowance work?
Every plan includes a monthly AI allowance, used by photo scans, AI help and Spec Sentinel checks: Solo 750 tokens, Small 2,500, Growth 4,000, Medium 10,000, Large 25,000 (Complete plans get 1.5×). As a guide, an EICR uses about 13 tokens, a CP12 about 10 and a Minor Works about 6, so the allowance covers about 57 EICRs or 75 CP12s on Solo, 192 or 250 on Small, 307 or 400 on Growth, 769 or 1,000 on Medium and 1,923 or 2,500 on Large. Certificates themselves are unlimited; only AI use is metered. From launch, when the allowance runs out you can turn on extra AI allowance, the same for every plan: the first 1,500 extra tokens at £0.02 each (£30, about 115 EICRs or 150 CP12s), the next 3,000 at £0.015 (£45, about 230 EICRs or 300 CP12s), then £0.01 each (about 13p an EICR, 10p a CP12), all + VAT. Admins set a monthly cap in Billing; at the cap, AI help pauses until next month. Once you have used AI on 10 certificates in a month, Billing shows your own average per certificate.
What's the "Complete" discount?
NexCert Complete gives you both product lines on one workspace for less than buying Electrical + Gas as separate memberships at the same tier size. A property with both a gas boiler and a fixed installation gets a single card in the register with two schedules on it — 12-month CP12 anniversary and 5-year EICR cycle — so the dashboard flags whichever falls due first.
How does the ACS quals guard work?
Every Gas Safe engineer's ACS qualifications (CCN1 for domestic natural gas, CENWAT for central heating & water heaters, CKR1 cookers, HTR1 heaters, MET1 meter work, CODNCO1 commercial catering, COCNCO1 commercial gas core, LPG variants, CMDDA1 for CO/CO₂ ratio) sit on the profile with expiry dates. NexCert refuses to let an engineer sign a CP42 without CODNCO1, a CP17 without COCNCO1, or any gas cert whose relevant qual has expired — the sign action blocks and the QS is told which quals are missing.
Do EICR and CP12 both have the same 28-day tenant delivery rule?
Effectively yes, but from different statutes. Electrical: PRS Regs 2020 requires the EICR to reach every existing tenant within 28 days and any prospective tenant within 28 days of a request. Gas: GSIUR 1998 requires the CP12 to reach existing tenants within 28 days of the check, and new tenants before they move in. Records kept ≥ 2 years for gas, until next inspection for electrical. NexCert handles both delivery windows automatically off the same handover-pack pipeline.
Can I use NexCert with my existing scheme registration?
Yes — NexCert has fields for every mainstream UK scheme registration a contractor holds, and your number stamps automatically on every cert you issue. NexCert is an independent software tool; it is not a scheme body and is not endorsed, accredited or affiliated with NICEIC, NAPIT, SELECT, Gas Safe, BAFE, FIA or MCS. Your registration and competent-person status remain between you and the scheme.
Electrical: NICEIC and NAPIT are the two primary competent-person schemes in England & Wales; SELECT covers Scotland (SJIB). For notifiable domestic work you must be on one of them, or notify via the LABC / Building Control route before starting. Multi-trade firms can also record BAFE, FIA and MCS numbers. ELECSA holders record their NICEIC number (Certsure merged ELECSA into NICEIC in 2022).
Gas (statutory): Every UK gas engineer must be on the Gas Safe Register by law (since 1 April 2009 when Gas Safe replaced CORGI). NexCert Gas / Complete workspaces show the Gas Safe row as first-class; hidden for Electrical-only workspaces.
Does NexCert meet the Electrical Safety Standards (PRS) Regulations 2020?
Yes. Every EICR sets a 5-year re-inspection date automatically; the handover pack is ready to send to the tenant within 28 days and to the local housing authority within 7 days of a request (the statutory windows under the 2020 regs). Unsatisfactory reports (any C1, C2, or FI) auto-generate a remedial queue with the correct deadlines: C1 → make safe on discovery, FI → ≤14 days, C2 → ≤28 days.
What about the social housing extension coming in 2025-2026?
NexCert is ready for the social-housing rollout: 5-year EICRs for new tenancies from 1 November 2025, existing tenancies from 1 May 2026, portfolio-complete by 1 November 2026. Private Registered Providers and local authorities can run their whole portfolio on rolling schedules with per-contract SLAs.
How does the AI actually stop errors reaching the client?
Six named AI tools work together: DB Vision reads distribution-board photos into circuit tables, Spec Sentinel enforces the client's reference cert, Regs Radar checks BS 7671 rules live, Voice Match drafts observations in your team's phrasing, Notes Reader OCRs handwritten notes, and Compliance Check runs a full pre-sign review. A cert can't be signed until every checker passes.
Does it work on site with no signal?
Yes. NexCert is an offline-first PWA — engineers capture photos, readings and notes locally, and everything syncs when signal returns. Same login on iPhone, iPad, Android and desktop.
How does remote QS sign-off work?
The engineer submits the cert; the QS gets a notification, reviews the diff on desktop (or phone), and signs with their scheme number. The cert is version-locked on sign and the full audit trail — who saw it, who edited it, who approved — is retained forever.
Is there a free trial?
Yes: a 7-day free trial when we launch. No card, no phone call, no lock-in. Cancel any time. Every AI tool is on during the trial. NexCert isn't open yet; join the waitlist to hear first.
Can I move my existing records into NexCert?
Tell us what you hold today and we'll confirm what is possible before you decide. Get in touch at [email protected] and we'll scope it against your data.
What about GDPR, security and audit?
Two-stage sign-off with full audit trail on every field. Signed certs are version-locked and immutable. UK-hosted database, HTTPS everywhere, role-based access, refresh tokens stored as one-way SHA-256 hashes.